Moving Forward Together
The Online Broker Summit brings together leaders and experts of the retail online brokerage industry to discuss emerging trends and to share experiences. Through a series of keynotes, diverse panel discussions and networking opportunities, the event sparks discussion among senior leadership, who are mutual advocates and influencers for retail brokerage and for the interests of self-directed investors. Hosted annually by Trading Central, the summit has reached it's 10th year and has become one of the industry's most anticipated events.
business session

The day includes three panel discussions and two keynote presentations, all featuring leaders within the financial industry.

industry Insights

Explore topics  such as emerging industry trends, the impact of digital advice and the importance of investor education. Take a look at the Key Findings from previous events.

quality networking

An array of opportunities to interact with like-minded professionals and develop contacts within the online broker space.

Chicago Program

  • 12:00
    Customer Consultations (Optional)
    Executive Boardroom & Studio East

    We'd love to take this opportunity to meet with you. If you are interested in scheduling a meeting with our team, please contact us.

  • 19:00
    Welcome Reception
    Devereaux Rooftop

    Let us introduce you to your peers in the online brokerage industry, setting us up for lively discussions throughout the event.

  • 06:30
    Fun Run
    Along Lake Michigan

    Start off your morning with a fun 5km (3mile) run through Chicago's beautiful Gold Coast area! Participants will meet in the lobby at 6:30 am. This run is completely optional and all runners will receive a complimentary running jersey. 

  • 08:00
    Breakfast Buffet
    Somerset Clubhouse
  • 09:00
    Opening Remarks
    Cedar Ballroom

    By Alain Pellier, CEO of Trading Central

  • 09:10
    Keynote: Market Trends in Digital Wealth
    Cedar Ballroom

    Presented by Brett McDonald, Senior Consultant at Strategic Insight

  • 09:45
    Market Trends: View from the Experts
    Cedar Ballroom

    Panel moderated by John See (Board Chair, TD), alongside panelists Rob Carrick (Columnist, The Globe and Mail), Theresa Carey (Editor, Investopedia), Catherine Allegra (Global Head of Markit Digital) and Mike Foy (Senior Director, Wealth Management at J.D. Power).

    Industry experts discuss the retail investor landscape, exploring key trends in the market as well as the forces shaping the online offerings of retail brokers now and in the future.

    Panel moderated by:

    John See, Board Chair at TD Direct Investing

    With panelists:

    Rob Carrick, Columnist at Globe and Mail

    Theresa Carey, Editor at Investopedia

    Mike Foy, Senior Director, Wealth Management Practice at J.D. Power

    Within this panel, industry experts discuss the retail investor landscape, exploring both key trends within the North American market and opportunities for firms to deepen their client experience. 

  • 10:35
    Coffee & Networking Break
    Cedar Foyer
  • 11:00
    Behind the Curtain at TC: Analytics Outside the Platform
    Cedar Ballroom

    Presented by Kathryn St. John, Senior Director of User Experience at Trading Central

  • 11:20
    The Education Imperative for Today's Investors

    Panel moderated by Tom Sosnoff (Co-CEO, tastytrade), alongside panelists Christine Zalzal (Vice President, Scotia iTRADE), Sunayna Tuteja (Head of Strategic Partnerships, TD Ameritrade), Jeff Chiappetta (Vice President of Trading Services, Schwab) and Jennifer Barrett (Chief Education Officer, Acorns).

    New investors are flocking to online platforms in droves, driven by their interest in exciting topics such as crypto, big tech and weed. An effective education program is key to sustaining new accounts, ensuring they're aware of the foundations essential to a positive DIY investing experience such as analysis, diversification, position sizing and risk management. In this panel, we'll discuss effective ways to influence learning beyond formal programs, such as mobile outreach, learning at the point of need, micro-credits, feature adoption programs and more.

    During this panel discussion, industry leaders will explore the evolution of web technology, and the effect this is having on both the algorithmic space and the experience of the investor.

  • 10:50
    12:10
    Lunch Buffet
    Somerset Clubhouse
  • 13:30
    Keynote: Digital Engagement
    Cedar Ballroom

    Presented by Sean McDermott, Director of Brokerage Research at Corporate Insight

  • 14:10
    Behind the Curtain at TC: Breaking the Barriers with Analyst Research

    Presented by Gary Christie, Head of North American Research at Trading Central

  • 15:30
    Coffee & Networking Break
    Cedar Foyer
  • 15:55
    The New Tipping Point: Revolution in the Online Brokerage Industry
    Cedar Ballroom

    Panel moderated by Kelli Keough (Global Head of Digital Wealth Management, JP Morgan), alongside panelists Andrew Dodenhoff (Director of Strategy, BMO InvestorLine) and Matt Wesche (Vice President of Product, E*TRADE), Jo Lambert (General Manager, Verizon Media/Yahoo Finance) and Sudev Balakrishnan (Chief Product Officer, STASH).

    What happens to the role and offerings of online brokerage firms as the consumer and technology landscape changes? Fintech firms are driving a simpler investing experience and new participants are playing in the areas of digital advice and supporting investing decisions. We see an emergence of new social-mobile media and growing interoperability between applications. With this panel, Kelli Keough explores different roles that firms can play toward a holistic view of a retail investor's wealth, and how to monetize this to deliver new value for the active investor versus more broadly across the spectrum of wealth management and financial services.

  • 16:05
    Keynote: From AI to API: How Technology Will Transform Online Brokerage
    Cedar Ballroom

    Presented by William Trout, Head of Wealth Management Research at Celent

    Presented by NAME, TITLE at Celent

  • 16:45
    Behind the Curtain at TC: A Peak Inside the TC Labs
    Cedar Ballroom

    Presented by Jérôme Favresse, Managing Director at TC Labs

  • 17:05
    Closing Remarks

    By Romain Gandon, Managing Director at Trading Central

    Cedar Ballroom
  • 18:00
    Reception & Dinner
    Truluck's

    Join us for a night of good food and great company! The evening will begin with entertainment and drinks to toast the day, followed by dinner, all at the recently opened Truluck's restaurant.

  • 21:00
    Night Cap
    TBA

    For those who dare to adventure! 

  • 08:00
    Breakfast Buffet
    Somerset Clubhouse

    Fuel up before your travels!

  • 10:00
    Customer Consultation (Optional)
    Executive Boardroom & Studio East

    We'd love to take this opportunity to meet with you. If you are interested in scheduling a meeting with our team, please contact us.

Meet our speakers

Catherine Allegra

Founder and Global Head of Markit Digital
Markit Digital

Tom Sosnoff

Founder & Co-CEO
tastytrade

Kelli Keough

Managing Director, Global Head of Digital Wealth Management
JP Morgan Chase
View All Speakers

Meet the Speakers

Sunayna Tuteja
Panelist
At TD Ameritrade, Sunayna leads an entrepreneurial “tiger team” with a mission to build the next generation of products, experiences and business models to break down barriers to investing and empower more people for financial success, via the ecosystems they use every day
Sunayna Tuteja
Head of Strategic Partnerships & Emerging Technologies
At TD Ameritrade, Sunayna leads an entrepreneurial “tiger team” with a mission to build the next generation of products, experiences and business models to break down barriers to investing and empower more people for financial success, via the ecosystems they use every day
Jerome Favresse
Demo Presentor
Jerome heads up TC Labs studio in Nice, France, incubating new decision support algos and AI. A Cross-Asset strategist with over 15-years investment banking experience, Jerome has been regularly ranked in the Top 3 team in Derivatives Research in the world at a number of premier financial institutions.
Jerome Favresse
Managing Director
Jerome heads up TC Labs studio in Nice, France, incubating new decision support algos and AI. A Cross-Asset strategist with over 15-years investment banking experience, Jerome has been regularly ranked in the Top 3 team in Derivatives Research in the world at a number of premier financial institutions.
Sudev Balakrishnan
Panelist
Sudev is responsible for leading product strategy, execution, product design and user research functions. Prior to joining STASH, Sudev served as Senior Vice President Product and a member of the executive team at Grubhub Inc. Before Grubhub, Sudev served as vice president of product for XO Group’s commerce and registry business.
Sudev Balakrishnan
Chief Product Officer
Sudev is responsible for leading product strategy, execution, product design and user research functions. Prior to joining STASH, Sudev served as Senior Vice President Product and a member of the executive team at Grubhub Inc. Before Grubhub, Sudev served as vice president of product for XO Group’s commerce and registry business.
Jo Lambert
Panelist
Jo brings over 20 years of experience in FinTech to Verizon Media, where she is responsible for the strategy and operations of various brands including Yahoo Finance, TechCrunch, Engadget, Autoblog, and #BUILTBYGIRLS. She is developing differentiated products and content through numerous channels within mobile, web, and OTT including live video and premium subscriptions services.
Jo Lambert
General Manager
Jo brings over 20 years of experience in FinTech to Verizon Media, where she is responsible for the strategy and operations of various brands including Yahoo Finance, TechCrunch, Engadget, Autoblog, and #BUILTBYGIRLS. She is developing differentiated products and content through numerous channels within mobile, web, and OTT including live video and premium subscriptions services.
Catherine Allegra
Panelist
Catherine co-founded Wall Street On Demand in 1991, and has led Markit Digital as Chief Learning Officer, Chief Operating Officer, and most recently as Global Head. Her passion is creating collaborative, innovative cultures, developing leaders and listening to her clients to develop products and services that exceed their expectations.
Catherine Allegra
Founder and Global Head of Markit Digital
Catherine co-founded Wall Street On Demand in 1991, and has led Markit Digital as Chief Learning Officer, Chief Operating Officer, and most recently as Global Head. Her passion is creating collaborative, innovative cultures, developing leaders and listening to her clients to develop products and services that exceed their expectations.
William Trout
Keynote
William's research centers on technology strategy and innovation in the securities and banking industries. He has particular expertise on automated advice delivery, emerging investment tools and wealth management platform technology.
William Trout
Head of Wealth Management Research
William's research centers on technology strategy and innovation in the securities and banking industries. He has particular expertise on automated advice delivery, emerging investment tools and wealth management platform technology.
Gary Christie
Product Demonstration
Gary has over 15 years in financial markets, serving as an equity & derivatives specialist and research analyst. Gary is regularly quoted in Bloomberg News, conducts many education and market outlook webinars for investment institutions all over the world and has been a guest speaker at the New York Traders Expo.
Gary Christie
Head of North American Research
Gary has over 15 years in financial markets, serving as an equity & derivatives specialist and research analyst. Gary is regularly quoted in Bloomberg News, conducts many education and market outlook webinars for investment institutions all over the world and has been a guest speaker at the New York Traders Expo.
Andrew Dodenhoff
Panelist
Andrew is an accomplished sales and business leader with 14 years of proven strategic national sales and talent development experience with a focus in consumer/digital wealth management products and services.
Andrew Dodenhoff
Director of Strategy, Self-Directed
Andrew is an accomplished sales and business leader with 14 years of proven strategic national sales and talent development experience with a focus in consumer/digital wealth management products and services.
Sean McDermott
Keynote
Sean joined Corporate Insight in July 2013 and leads the firm’s digital advice- and brokerage-focused syndicated research services. Additionally, he oversees custom research engagements for CI’s brokerage industry clients with a focus on digital customer experience, product marketing/ positioning and technology issues.
Sean McDermott
Director of Brokerage Research
Sean joined Corporate Insight in July 2013 and leads the firm’s digital advice- and brokerage-focused syndicated research services. Additionally, he oversees custom research engagements for CI’s brokerage industry clients with a focus on digital customer experience, product marketing/ positioning and technology issues.
Brett McDonald, CFA
Keynote
Brett currently leads fintech research working with firms from the financial services, startup and asset management arenas. He joined the firm in 2013 as a member of the distribution research group and is recognized for his knowledge of direct distribution channels, digital strategy and the emerging fintech ecosystem.
Brett McDonald, CFA
Senior Consultant
Brett currently leads fintech research working with firms from the financial services, startup and asset management arenas. He joined the firm in 2013 as a member of the distribution research group and is recognized for his knowledge of direct distribution channels, digital strategy and the emerging fintech ecosystem.
Tom Sosnoff
Moderator
Tom is a recognized online brokerage innovator and sought-after financial educator. He is a true visionary and serial entrepreneur who co-founded thinkorswim in 1999, tastytrade in 2011 and newly launched tastyworks in 2017. Leveraging over 20 years of experience, Tom pursued a vision to educate retail investors in options trading and to build a superior software platform.
Tom Sosnoff
Founder & Co-CEO
Tom is a recognized online brokerage innovator and sought-after financial educator. He is a true visionary and serial entrepreneur who co-founded thinkorswim in 1999, tastytrade in 2011 and newly launched tastyworks in 2017. Leveraging over 20 years of experience, Tom pursued a vision to educate retail investors in options trading and to build a superior software platform.
Jennifer Barrett
Speaker
Jennifer is a financial literacy advocate, digital content strategist and award-winning financial journalist with more than a decade of management experience. At Acorns, she runs the education product line, which includes onboarding, product and financial education, as well as overseeing the external-facing site, Grow.
Jennifer Barrett
Chief Education Officer
Jennifer is a financial literacy advocate, digital content strategist and award-winning financial journalist with more than a decade of management experience. At Acorns, she runs the education product line, which includes onboarding, product and financial education, as well as overseeing the external-facing site, Grow.
Jeff Chiappetta
Panelist
Jeff oversees the team responsible for driving superior end-to-end experiences, rooted in innovation, for Trading Services clients. He has held a number of different roles over the last 24 years with a focus on trading and derivatives.
Jeff Chiappetta
Vice President, Trading Services
Jeff oversees the team responsible for driving superior end-to-end experiences, rooted in innovation, for Trading Services clients. He has held a number of different roles over the last 24 years with a focus on trading and derivatives.
Christine Zalzal
Speaker
With over 25 years of marketing and creating new financial services products for leading Canadian financial institutions, Christine continues to promote innovation in the marketplace that creates a unique and competitive position.
Christine Zalzal
Vice President, Product, Sales Acquisition and Engagement Strategy
With over 25 years of marketing and creating new financial services products for leading Canadian financial institutions, Christine continues to promote innovation in the marketplace that creates a unique and competitive position.
Kelli Keough
Moderator
Kelli is responsible for designing and executing a digital strategy that is integrated into all aspects of the Wealth Management business, creating the opportunity for clients to invest digitally and complementing the personal service of the firm’s advisors.
Kelli Keough
Managing Director, Global Head of Digital Wealth Management
Kelli is responsible for designing and executing a digital strategy that is integrated into all aspects of the Wealth Management business, creating the opportunity for clients to invest digitally and complementing the personal service of the firm’s advisors.
Mike Foy
Keynote Speaker
Mike Foy is responsible for developing research based solutions that drive measurable results for clients within the wealth management industry in North America.
Mike Foy
Senior Director, Wealth Management Practice
Mike Foy is responsible for developing research based solutions that drive measurable results for clients within the wealth management industry in North America.
John See
Market Trends Moderator
John See is a passionate and visionary global business leader with an outstanding record of value creation. An early participant in the commercial exploration of the internet, Mr. See built and oversaw the most successful online brokerage business in Canada which continues to as a market leader and remains the most profitable wealth franchise in the country.
John See
Vice Chair
John See is a passionate and visionary global business leader with an outstanding record of value creation. An early participant in the commercial exploration of the internet, Mr. See built and oversaw the most successful online brokerage business in Canada which continues to as a market leader and remains the most profitable wealth franchise in the country.
Rob Carrick
Market Trends Panelist
Rob has been writing about personal finance, business and economics for over 25 years. He joined The Globe and Mail in late 1996 as an investment reporter and has been a personal finance columnist since November 1998. Rob’s personal finance column appears twice a week in The Globe, and his Portfolio Strategy column for investors appears twice monthly on Saturday.
Rob Carrick
Commentator
Rob has been writing about personal finance, business and economics for over 25 years. He joined The Globe and Mail in late 1996 as an investment reporter and has been a personal finance columnist since November 1998. Rob’s personal finance column appears twice a week in The Globe, and his Portfolio Strategy column for investors appears twice monthly on Saturday.
Theresa Carey
Market Trends Panelist
Theresa has been reviewing sites of interest to online investors since 1991. She is the author of 23 detailed annual reviews of online brokers for Barron’s, analyzing 20-30 offerings at a time. ConsumerSearch has ranked her online broker industry analysis #1 in credibility in evaluating, testing and identifying the category’s best products and services.
Theresa Carey
Editor, Brokerage and Investing
Theresa has been reviewing sites of interest to online investors since 1991. She is the author of 23 detailed annual reviews of online brokers for Barron’s, analyzing 20-30 offerings at a time. ConsumerSearch has ranked her online broker industry analysis #1 in credibility in evaluating, testing and identifying the category’s best products and services.
Matt Wesche
Adapting to Change Panelist
Matt is responsible for the product lifecycle and customer experience for active trader products at E*TRADE. Prior to joining E*TRADE in 2016, Matt worked for OptionsHouse (acquired by E*TRADE) and Scottrade in a variety of product and strategy roles. He holds FINRA Series 7 and 66 registrations.
Matt Wesche
Vice President, Product Management
Matt is responsible for the product lifecycle and customer experience for active trader products at E*TRADE. Prior to joining E*TRADE in 2016, Matt worked for OptionsHouse (acquired by E*TRADE) and Scottrade in a variety of product and strategy roles. He holds FINRA Series 7 and 66 registrations.
Kathryn St. John
Product Demonstration
Kathryn’s team is transforming TC’s awarded product suite to deliver modern, engaging experiences. With in-depth knowledge of software development, quant analytics and trading user experience, Kathryn helps online brokers envision how to deliver actionable insights to their customers in the moments that matter.
Kathryn St. John
Senior Director of UX
Kathryn’s team is transforming TC’s awarded product suite to deliver modern, engaging experiences. With in-depth knowledge of software development, quant analytics and trading user experience, Kathryn helps online brokers envision how to deliver actionable insights to their customers in the moments that matter.

Thank you to our sponsors

MorningstarChart IQIHS MarkitMorningstarTMX Bourse de MontrealTMX Bourse de Montreal

Thank you to this year's sponsors!

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