Moving Forward Together
Trading Central's Online Broker Summit brings together leaders and experts of the retail online brokerage industry to discuss emerging trends and to share experiences. Through a series of keynotes, diverse panel discussions and networking opportunities, the event sparks discussion among senior leadership, who are mutual advocates and influencers for retail brokerage and for the interests of self-directed investors.
business session

The day includes three panel discussions and two keynote presentations, all featuring leaders within the financial industry.

industry Insights

Explore topics such as emerging industry trends, the importance of UX and harnessing ETFs. Take a look at the Key Findings from previous events.

quality networking

An array of opportunities to interact with like-minded professionals and develop contacts within the online broker space.

Chicago Program

  • 12:00
    Customer Consultations (Optional)
    Executive Boardroom & Studio East

    We'd love to take this opportunity to meet with you. If you are interested in scheduling a meeting with our team, please contact us.

  • 19:00
    Welcome Reception
    Nelligan Atrium

    Let us introduce you to your peers in the online brokerage industry, setting us up for lively discussions throughout the event.

  • 06:30
    Fun Run
    Along Lake Michigan

    Start off your morning with a fun 5km (3mile) run through Chicago's beautiful Gold Coast area! Participants will meet in the lobby at 6:30 am. This run is completely optional and all runners will receive a complimentary running gift. 

  • 08:00
    Breakfast Buffet
    Somerset Clubhouse
  • 09:00
    Opening Remarks
    Cedar Ballroom

    By Alain Pellier, CEO of Trading Central

  • 09:15
    Keynote: TBA
    Cedar Ballroom
  • 10:00
    Market Trends: View from the critics and research community
    Cedar Ballroom

    Panel moderated by John See alongside panelists Rob Carrick, Theresa Carey and Mike Foy.

    Industry experts discuss the retail investor landscape, exploring key trends in the market as well as the forces shaping the online offerings of retail brokers now and in the future.

    Within this panel, industry experts discuss the retail investor landscape, exploring both key trends within the North American market and opportunities for firms to deepen their client experience. 

  • 10:50
    Coffee & Networking Break
    Cedar Foyer
  • 11:20
    Analytics outside the platform

    Presented by Kathryn St. John

    Cedar Ballroom
  • 11:40
    An Education Imperative for Today's Investors

    Panel moderated by Tom Sosnoff (tastytrade), alongside panelists Christine Zalzal (Scotia), Jeff Chiappetta (Schwab) and Jennifer Barrett (Acorns).

    New investors are flocking to online platforms in droves, driven by their interest in exciting topics such as crypto, big tech and weed. An effective education program is key to sustaining these accounts, ensuring they're aware of the foundations essential to a positive DIY investing experience such as analysis, diversification, position sizing and risk management. In this panel, we'll discuss effective ways to influence learning beyond formal programs, such as mobile outreach, learning at the point of need, micro-credits, feature adoption programs and more.

    During this panel discussion, industry leaders will explore the evolution of web technology, and the effect this is having on both the algorithmic space and the experience of the investor.

  • 10:50
    12:30
    Lunch Buffet
    Somerset Clubhouse
  • 14:00
    Keynote: TBA
    Cedar Ballroom
  • 14:45
    Empowering Investors with Expert Research

    Presented by Gary Christie

  • 15:05
    Coffee & Networking Break
    Cedar Foyer
  • 15:35
    The New Tipping Point: Technological Revolution of the Online Brokerage Industry
    Cedar Ballroom

    Panel moderated by Kelli Keough (JP Morgan), alongside panelists Silvio Stroescu (BMO) and Matt Wesche (E*TRADE).

  • 14:45
    A peak inside the TC Labs

    Presented by Jérôme Favresse

    Cedar Ballroom
  • 16:25
    Closing Remarks

    By Romain Gandon, Managing Director at Trading Central

    Cedar Ballroom
  • 18:00
    Reception & Dinner
    Truluck's

    Join us for a night of good food and great company! The evening will begin with entertainment and drinks to toast the day, followed by dinner, all at the recently opened Truluck's restaurant.

  • 21:00
    Night Cap
    TBA

    For those who to dare to adventure! 

  • 08:00
    Breakfast Buffet
    Somerset Clubhouse

    Fuel up before your travels!

  • 10:00
    Customer Consultation (Optional)
    Executive Boardroom & Studio East

    We'd love to take this opportunity to meet with you. If you are interested in scheduling a meeting with our team, please contact us.

Meet the Speakers

Jennifer Barrett
Speaker
Jennifer Barrett
Chief Education Officer & Grow Editor-in-Chief
Jeff Chiappetta
Speaker
Jeff Chiappetta
Vice President, Trading Services
Christine Zalzal
Speaker
Christine Zalzal
Vice President, Product, Sales Acquisition and Engagement Strategy, Global Online Brokerage
Kelli Keough
Panelist Moderator
Kelli Keough
Managing Director, Global Head of Digital Wealth Management
Mike Foy
Keynote Speaker
Mike Foy is responsible for developing research based solutions that drive measurable results for clients within the wealth management industry in North America.
Mike Foy
Senior Director at J.D. Power
Mike Foy is responsible for developing research based solutions that drive measurable results for clients within the wealth management industry in North America.
John See
Market Trends Moderator
John See is a passionate and visionary global business leader with an outstanding record of value creation.
John See
Vice Chair
John See is a passionate and visionary global business leader with an outstanding record of value creation.
Rob Carrick
Market Trends Panelist
Mr. Carrick has been writing about personal finance, business and economics for about 25 years
Rob Carrick
Commenter
Mr. Carrick has been writing about personal finance, business and economics for about 25 years
Theresa Carey
Market Trends Panelist
Theresa is the author of the Digital Investor column in Barron’s, and has been reviewing sites of interest to online investors since 1991.
Theresa Carey
Editor
Theresa is the author of the Digital Investor column in Barron’s, and has been reviewing sites of interest to online investors since 1991.
Michael Ellison
Keynote Speaker
Michael Ellison is a leader in customer experience research for financial services as well as healthcare and higher education.
Michael Ellison
President at Corporate Insight
Michael Ellison is a leader in customer experience research for financial services as well as healthcare and higher education.
Matt Wesche
Adapting to Change Panelist
Matt is responsible for the product lifecycle and customer experience for active trader products at E*TRADE.
Matt Wesche
Head of Active Trader
Matt is responsible for the product lifecycle and customer experience for active trader products at E*TRADE.
Kathryn St. John
Education Panelist
Kathryn's team pursues the integrated user-centered designs that create value, leveraging her background in technology & investing analytics.
Kathryn St. John
Senior Director of UX at Recognia
Kathryn's team pursues the integrated user-centered designs that create value, leveraging her background in technology & investing analytics.

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